licenced "tai Yee Loong" loan shark
I tried writing to citibank the whole day yesterday but was interupted by phonecalls and visitors and cleaners, so I woke up at 3am and now it is 4.30am, my blood pressure shot up, I am angry, just call citi bank and shouted at the poor girl who mended the phone. I tried writing to them four times but each time I pressed the sent button, it said your login time is out. I think if the CEO of citibank is here, I would kill him too.
It all started two months ago, I was charged RM767/- for spype europe that did not belong to me. Since then I have paid fullpayment, faxed them the dispute form, called them many times regarding this and being assured by them that they are looking into it. Last week when I check my e-statement, I was charged rm 36/- for finance charge ! If I rememebr correctely, I alway pay full and in time. So I wrote them an email asking about the above two matters.
The reply is... When is the dispute, when did I faxed the form, what number did I faxed to and they did not received my BLOODY FORM (you shock? first time using this word, I was shock too) I can't even find the bloody form anymore !!!!
As regards to the RM36/- of finance charge... I shortpaid them by RM222/- for the month of June. Can you believe it. After being their faithful customer for more then 10 years and average of RMxxxxxK a month, and they are charging the 36/- for the different of RM200 I think the loan shark is cheaper !
The whole problem is we need the card and we can not live without it ! SAD right?
Don't worry, I am still alive, and it set me thinking, what if I die now ? Alone, the alarm is on, by the time they find my body, it will be smelly and rotten.....yak....I want to die young and beautiful.. not like that, die of anger.
posted by Blessedgrandma @ 8/12/2007 04:20:00 am
4 Comments
4 Comments:
My suggestion is to totally forget trying to deal with the corporate idiots who have no feelings for the small people. Banks are the main offenders, their charges for incidentals and miscellaneous items carve into our petty totals like Orwellian bulldozers. And, they continue to increase with unreasonable greed for global profit. The feeling of powerlessness can be overwhelming. However the little old lady stroking her cat can be a trojan horse. My humble suggestions is to hijack a Cobra Irack series gunship and totally detroy their HQ. A simulteaneous attack on Crottybank and HBSC followed up with Telikon and all the insurance companies.
Do you have details of the Skype charges from the bank or the statement? Might be worthwhile approaching Skype for help. In any case their customer relations might be more sympathetic.
You see, they are here put here to help us developing our virtues of patience,tolerance, and sharing and generosity! you think I should send them a thank you card ?
Skype billed us for EU 164.69/RM767.68 on the 22/5/07. you can go to www.skyeurope.com and find out.
virtues of patience, tolerance and SPELLING. We just checked SKYPE - NO BILLING. SPYPE doesn't exist so we also checked skyeurope the airline and yes they billed the correct amount. But it is interesting to note the helpful attitude of Crottybank to its customers.
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